Saturday, May 30, 2020

Four Easy Ways To Use Text Messages To Communicate With Customers




 Texting or talking on a cell phone is a common way of life today.

Texting is an easy and quick way to get your message out to one or more persons. 

Growing your business with text messages is smart business marketing.

Four ways you can use text messages to communicate with customers or potential customers are:

 1. Set up a reward program

Gifts or rewards are most welcome from consumers.  

Text campaign can easily be set up to launch a lucrative reward program for your business.

There are many ways you can do this; it will depend on the type of market you are in.

For instance, if you own a clothing store, set up a reward program based on the amount someone spends.

When a customer spends $10, give them one point.

Once they spend a total of $100 or get 10 points, reward them with a nice offer.

Give them a $10 certificate or a certain percent off.

You will find that many customers will make purchases just to get their reward.

2. Send out special offers

Just like rewards, your customers will love special offers. From time to time, send out texts to your subscribers with offers they just cannot resist.

Again, this will depend on what kind of business you are in.

If your business is a restaurant, offer a free meal with purchase, or something similar.

Many of your customers will come in just to redeem such a wonderful offer.

You do not have to send out these offers all the time, but every now and then is a nice gesture.

It is a great way to let your customers know how much you appreciate them.

3. Share special information

Do you have a sale coming up?

Send out a text message to let your customers know about it.

Let them know when the sale is and what is included.

When your customers receive a text with this information, it is easy for them to transfer it over to their calendar or keep the text for future reference.

If you send out the text several days before the sale, be sure to send out one closer to the date so it is not forgotten.

You can also send out other information that you know your customers will appreciate.

Are you going to start carrying a new product or product line?

Do you plan on changing a policy or the hours of your store?

Did you receive a special shipment of a hard to find item?

Will you be serving a special meal that many people enjoy?

No matter what it is, your customers will appreciate knowing special news about your business.

4.  Content Sharing

Valuable content offering information your customers can use 

The options are endless when it comes to using text messages to communicate with your customers and market your business.

Use the tips shared here and you can have a successful mobile marketing campaign.

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